Privacy Policy

Last updated: November 2026

This policy explains how AD11 Media (“we”, “us”) collects and uses information when you visit ad11media.com or contact us through it.

Who we are

AD11 Media is the local partner of Filmbase in Egypt for Smart Film, LED Film and Flying Display solutions. Our office is at 11 Shehab St., 2nd floor, Apt. 9, Mohandessin, Giza, Egypt. Phone: 01000001113 / 01222138773.

Information we collect

• Contact form: your name, email, phone number, subject and message, so we can answer your inquiry and prepare quotations.
• WhatsApp and phone: if you contact us this way, we receive the number and messages you send.
• Cookies and usage data: basic technical data (browser, device, pages visited) through cookies, only for the categories you accept in the cookie banner.

How we use it

We use your information only to reply to you, provide quotations, site visits and installation services, and improve our website. We do not sell your personal data.

Sharing

We may share project details with Filmbase, our manufacturing partner, when needed to supply your order. Embedded content (YouTube videos, Google Maps) may set its own cookies according to those providers’ policies.

How long we keep it

We keep inquiry and customer records for as long as needed to serve you and meet legal and accounting requirements.

Your rights

You can ask us to access, correct or delete the personal data we hold about you, or change your cookie choices at any time from the cookie banner. Contact us by phone or through the contact page.